Testimonials


“Steinway & Sons Pianos is a world-class brand, and we demand the highest quality communications and messaging. Laura Smith’s writing serves us well. Her work is smart, creative and efficient. We’re very pleased.”
Todd Sanders
Vice President of Sales and Marketing
Steinway & Sons, New York, New York

“Laura conducted a highly effective Brand Workshop for our Chamber of Commerce.  As a business organization that had begun to realize that we were experiencing some ‘mission drift’ and a loss of focus on our essential purpose, our Chamber benefited greatly from the increased collective self-awareness that Laura was able to bring about through a process that was surprisingly efficient.  An outcome of her Brand Workshop was a newfound sense of our purpose, our target audience and the things about us that distinguish us from ‘all the rest.’ We now are in a position to significantly improve the quality and effectiveness of all of our marketing and communication efforts by consistently tying all of those efforts to our Chamber’s unique selling proposition.”

 Don Wallis

Chairman of the Board of Directors

St. Johns County Chamber of Commerce

“Through the Brand Workshop, we learned more about who we are as a company and how to best communicate with our customers. Laura Smith is the key that opens the door to a more creative and successful management team.”
Joanne Silbaugh
Regional Manager
Suite P&A Management, St. Augustine, FL


“Laura is a terrific writer who is extremely easy to work with. She gathers great information, turns things around very quickly and knows just what we’re looking for in a project. She’s really become a go-to person when it comes to press releases, copy-editing, and other writing services.”
Brian Thompson
Director of Public Information
Flagler College, St. Augustine, Florida


“Laura Smith provides professional, creative and compelling writing and design services for the Institutional Advancement effort at Flagler College. Among her many attributes, Ms. Smith is a wonderful listener. She produces brochures, annual reports and other materials that really capture the essence of the messages we wish to convey to our constituents. Her work is delivered in a cost-effective, convincing and timely manner.  Our collaboration with Ms. Smith lends us a greater degree of professionalism and efficacy. I recommend her services to any business or institution that wishes to communicate more clearly and creatively.”
John W. Stewart III, Ph.D.
Vice President for Institutional Advancement
Flagler College, St. Augustine, Florida